Privacy Policy
Last updated:
This policy explains how NRL Insight UK handles personal information when you browse this website, use an account or contact us. It covers our responsibilities under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.
1. Who we are and how to contact us
NRL Insight UK is a rugby league news and information website. The website operator is the data controller responsible for the personal information described in this policy.
Website operator: NRL Insight UK Ltd
Privacy contact email: privacy@nrl-insight.co.uk
Postal address: Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
2. Information we collect
- Information you provide: your name, email address and the contents of any correspondence you send us.
- Account information: login details, securely hashed passwords and security information, such as two-factor authentication settings, where you have an authorised account.
- Technical information: IP address, browser and device details, request times and pages requested, which may appear in hosting, session and security logs.
- Cookies and session information: information needed to maintain a session and protect the website against misuse.
You can browse public pages without creating an account. If you do not provide information needed to respond to an enquiry or authenticate an account, we may be unable to provide that particular service.
3. Why we use information
We use technical and account information to operate the website, maintain access and investigate faults or abuse. Our lawful basis is our legitimate interest in providing a reliable, secure service. We use correspondence to answer enquiries on the same basis, or to take steps at your request before entering into a contract where applicable.
Where records must be kept or disclosed by law, we rely on legal obligation. Where a feature requires consent, we rely on that consent for the stated purpose; you may withdraw it at any time by contacting us. Withdrawal does not affect earlier lawful use.
4. Cookies and external content
Cookies are small files stored on your device. This website uses session and security cookies to support login and protect forms. You can block or delete cookies in your browser, although this may prevent account features from working.
Pages may display images or link to content from YouTube, TikTok, Instagram and news providers. Loading externally hosted images shares technical information, including your IP address, with their host. Following an external link allows that provider to collect information under its own privacy policy. Embedded content, if used, may also use cookies or similar technologies.
Where UK law requires consent for optional cookies or similar technologies, that consent must be obtained before they are used. This policy itself does not provide cookie consent.
5. Sharing information
Information may be processed by providers supporting website hosting, storage, email delivery and technical maintenance, as necessary to supply those services. We may also disclose information to professional advisers or public authorities when required by law or necessary to establish, exercise or defend legal claims.
6. International transfers
Some external services may process information outside the United Kingdom. Where we arrange a restricted international transfer, an appropriate legal transfer mechanism is required, such as UK adequacy regulations or approved contractual safeguards. You can contact us for details of any transfers of your information and the applicable safeguards.
7. How long we keep information
We retain information only for as long as needed for its purpose. For enquiries, this depends on resolving the enquiry and any related follow-up; for accounts, on the period of authorised access and any subsequent security investigation; and for technical logs, on troubleshooting and security needs. Legal obligations or an ongoing dispute may require longer retention. Information no longer needed is deleted or anonymised.
8. Keeping information secure
We use appropriate technical and organisational measures to protect information, including access controls and password hashing. No internet service is completely secure. Please keep your account credentials private and avoid sending unnecessary sensitive information.
9. Your privacy rights
Depending on the circumstances, you can request access to your personal information, correction, deletion, restriction of its use or a portable copy. These rights are subject to legal conditions and exemptions.
Your right to object: you can object to processing based on legitimate interests for reasons relating to your situation. You can object to the use of your information for direct marketing at any time.
To exercise a right or withdraw consent, use the privacy contact details above. We may need to verify your identity. Requests are normally free and answered within one month, subject to any extension or exception allowed by law.
10. Complaints
Please contact us if you have a concern about your information. You also have the right to complain to the UK's Information Commissioner's Office (ICO) through the ICO complaints page.
11. Changes to this policy
We may update this policy when the website or our handling of information changes. The date at the top identifies the latest version. Where required, we will bring significant changes to your attention.